Resident Care Coordinator
Visalia, CA
Full Time
VMC
Experienced
Quail Park Memory Care Residences of Visalia is a comfortably appointed Memory Care with craftsman-style architecture offering residents opportunities for engagement and growth. Join the team today!
Purpose:
To manage care giving staff; assist in coordinating the daily administrative and care giving functions of the Community under the direction of the Executive Director; assist the nursing staff with communication with residents, families, physicians and other outside healthcare providers; organization of supplies and materials; assist with the maintenance of resident records; and also supervise the personal care of residents and assist in monitoring the wellbeing and the environment of the residents.
Minimum Eligibility Requirements:
- CNA, or previous experience working with the elderly in a residential or long-term care setting preferred.
- Current CNA license, other license, or ability to obtain as required by State regulatory agency.
- Must enjoy working with seniors.
- Proficiency in basic computer skills, including Word, Excel, and Outlook.
- Must have a strong commitment to customer service and desire to exceed customer expectations.
- Ability to establish effective relationships with residents, family members and team members.
- Must be able to read, comprehend, write, and speak English to communicate effectively with residents, families, visitors, vendors, physicians and their office staff, and other team members.
- Ability to represent the community in a positive and professional manner.
- Possess strong interpersonal and communication skills, both written and verbal.
- Consistently exercises good judgment in making decisions and recommendations.
- Must be highly motivated, with strong organizational skills, attention to detail and accuracy.
- Possess excellent time management skills with ability to work independently as well as collectively on assigned tasks.
- Ability to handle multiple responsibilities effectively completing projects with minimal supervision and meeting deadlines with frequent interruptions in a fast-paced environment.
- Ability to re-prioritize daily tasks in order to accommodate fluctuating needs of the community.
- Ability to maintain confidential information, including but not limited to resident health, community, and team member information.
- Must meet all health-related requirements pertaining to state licensure.
- Must maintain current CPR/First Aid credentials.
- Must maintain current Food Handlers credentials.
- Must maintain annual Continuing Education Credits.
- Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
- Subject to pre-employment screening including criminal background check, drug test and physical (some states TB)
Essential Functions:
Management
- Provide supervision for care team, including hiring, training, evaluation, and discipline.
- Develop and post schedule and ensure adequate staffing on a daily basis. Communicate with care team about meetings, in services, etc.
- Available for after-hours staffing concerns- Community will attempt to solve all staffing issues prior to calling RCC.
- Coordinate care team orientations and trainings with the Business Office Manager/HR Manager
- Teaches in service topics and orientation classes as directed by the Executive Director.
- Serves as member of the management team and assists Executive Director with other management duties as needed.
- Assist with team performance concerns and/or guidance through mentoring.
- Complete care team performance evaluations.
- Exercise independent judgment and discretion in the performance of job duties.
- Responsible for maintaining resident records.
- Prepare work orders for maintenance department.
- Establish and maintain positive and professional working relationships with residents, and all team members.
- Attend management meetings.
- Maintains knowledge of current OSHA and state regulations, and routinely monitors Community compliance with the regulations related to resident care and nursing functions.
Resident Care
- Reviews and understands all resident individual service plans.
- Directs resident care and activities as needed.
- Observes residents for changes in physical, emotional, mental, and social condition, unusual symptoms, accidents, injuries, or unusual occurrences, andreports promptly toa licensed nurse or Resident Coordinator.
- Completes all forms such as incident reports, and written and computerized documentation, as necessary for communication of resident information with other shifts, Resident Coordinators, and with the licensed nurses.
- Ensures that changes in resident condition are monitored, documented, effective interventions are implemented, and reported appropriately to nurse’s physician and/ or family members.
- Provides support and assistance to medication management systems and ensures that medications are dispensed in a safe and effective mariner.
- Ensures that weights and vitals are done monthly on all residents and records are maintained in resident chart/profile.
- Acts as a role model to other team members in demonstration of courtesy, gentleness, effective approach, communication and behavior management strategies, and engaging residents in meaningful activity and interaction.
- Ensures that all resident care is provided in a safe and effective manner, while consistently maintaining resident dignity, choice, and respect.
- Assist in ensuring that resident service plans accurately reflect resident care needs and updated as needed.
- Assists in leading family care conferences.
- Serves as a liaison between resident, family, and physician regarding resident health care.
- Coordinates and schedules resident transportation with family members, community vehicles, or outside transportation companies.
Housekeeping
- Manages care team for completion of housekeeping during shift.
Other
- Attends all required team member meetings and in-service training sessions.
- Answers phones as needed in a prompt and courteous manner.
- Upholds Residents’ Rights as defined by state regulations and by Company policy, at all times.
- Supports and upholds all other Company policies, and the service philosophy.
- Reliable and predictable attendance.
- Other duties as assigned.
Working Conditions:
- Must be able to work full-time, including occasional evenings and some weekend and holiday rotation. Current set schedule seeking Tuesday through Saturday 2pm to 10:30pm with opportunity for overtime and after hour calls.
Starting Wages:
- Please note that the starting wages for this position range are $22.00 an hour and are determined based on experience for the position.
Check out Additional Benefits Here: Benefits | Living Care Lifestyles
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