Quail Park

Resident Care Coordinator

VMC - Visalia, CA - Full Time

Quail Park Memory Care Residences of Visalia is a comfortably appointed Memory Care with craftsman-style architecture offering residents opportunities for engagement and growth. Join the team today!

Purpose:

To manage care giving staff; assist in coordinating the daily administrative and care giving functions of the Community under the direction of the Executive Director; assist the nursing staff with communication with residents, families, physicians and other outside healthcare providers; organization of supplies and materials; assist with the maintenance of resident records; and also supervise the personal care of residents and assist in monitoring the wellbeing and the environment of the residents.

Minimum Eligibility Requirements:

CNA, or previous experience working with the elderly in a residential or long-term care setting preferred.
Current CNA license, other license, or ability to obtain as required by State regulatory agency.
Must enjoy working with seniors.
Proficiency in basic computer skills, including Word, Excel, and Outlook.
Must have a strong commitment to customer service and desire to exceed customer expectations.
Ability to establish effective relationships with residents, family members and team members.
Must be able to read, comprehend, write, and speak English to communicate effectively with residents, families, visitors, vendors, physicians and their office staff, and other team members.
Ability to represent the community in a positive and professional manner.
Possess strong interpersonal and communication skills, both written and verbal.
Consistently exercises good judgment in making decisions and recommendations.
Must be highly motivated, with strong organizational skills, attention to detail and accuracy.
Possess excellent time management skills with ability to work independently as well as collectively on assigned tasks.
Ability to handle multiple responsibilities effectively completing projects with minimal supervision and meeting deadlines with frequent interruptions in a fast-paced environment.
Ability to re-prioritize daily tasks in order to accommodate fluctuating needs of the community.
Ability to maintain confidential information, including but not limited to resident health, community, and team member information.
Must meet all health-related requirements pertaining to state licensure.
Must maintain current CPR/First Aid credentials.
Must maintain current Food Handlers credentials.
Must maintain annual Continuing Education Credits.
Must be able to perform duties and responsibilities (Essential Job Functions) with or without reasonable accommodation.
Subject to pre-employment screening including criminal background check, drug test and physical (some states TB)

Essential Functions:

Management

Provide supervision for care team, including hiring, training, evaluation, and discipline.
Develop and post schedule and ensure adequate staffing on a daily basis. Communicate with care team about meetings, in services, etc.
Available for after-hours staffing concerns- Community will attempt to solve all staffing issues prior to calling RCC.
Coordinate care team orientations and trainings with the Business Office Manager/HR Manager
Teaches in service topics and orientation classes as directed by the Executive Director.

Serves as member of the management team and assists Executive Director with other management duties as needed.
Assist with team performance concerns and/or guidance through mentoring.
Complete care team performance evaluations.
Exercise independent judgment and discretion in the performance of job duties.
Responsible for maintaining resident records.
Prepare work orders for maintenance department.
Establish and maintain positive and professional working relationships with residents, and all team members.
Attend management meetings.
Maintains knowledge of current OSHA and state regulations, and routinely monitors Community compliance with the regulations related to resident care and nursing functions.

Resident Care

Reviews and understands all resident individual service plans.
Directs resident care and activities as needed.
Observes residents for changes in physical, emotional, mental, and social condition, unusual symptoms, accidents, injuries, or unusual occurrences, andreports promptly toa licensed nurse or Resident Coordinator.
Completes all forms such as incident reports, and written and computerized documentation, as necessary for communication of resident information with other shifts, Resident Coordinators, and with the licensed nurses.
Ensures that changes in resident condition are monitored, documented, effective interventions are implemented, and reported appropriately to nurse’s physician and/ or family members.
Provides support and assistance to medication management systems and ensures that medications are dispensed in a safe and effective mariner.
Ensures that weights and vitals are done monthly on all residents and records are maintained in resident chart/profile.
Acts as a role model to other team members in demonstration of courtesy, gentleness, effective approach, communication and behavior management strategies, and engaging residents in meaningful activity and interaction.
Ensures that all resident care is provided in a safe and effective manner, while consistently maintaining resident dignity, choice, and respect.
Assist in ensuring that resident service plans accurately reflect resident care needs and updated as needed.
Assists in leading family care conferences.
Serves as a liaison between resident, family, and physician regarding resident health care.
Coordinates and schedules resident transportation with family members, community vehicles, or outside transportation companies.

Housekeeping

Manages care team for completion of housekeeping during shift.

Other

Attends all required team member meetings and in-service training sessions.
Answers phones as needed in a prompt and courteous manner.
Upholds Residents’ Rights as defined by state regulations and by Company policy, at all times.
Supports and upholds all other Company policies, and the service philosophy.
Reliable and predictable attendance.
Other duties as assigned.

Working Conditions:

Must be able to work full-time, including occasional evenings and some weekend and holiday rotation. Current set schedule seeking Tuesday through Saturday 2pm to 10:30pm with opportunity for overtime and after hour calls.

Starting Wages: