Quail Park Memory Care offers California inspired architecture with comfortably appointed apartment homes and cottages offering residents extraordinary opportunities to remain active and be social. Join the team today!
Life Engagement Director Job Description
To direct a community program that provides residents with a stimulating and varied calendar of events and activities that address as wide a range of resident needs as possible, while being a role model and leader in the area of resident socialization to the entire Life Engagement Department, as well as the rest of the community team.
Life Engagement Director Benefits Offered
Paid time off
Health insurance (for full time)
Dental insurance (for full time)
Retirement benefits or accounts
Education assistance or tuition reimbursement
Workplace perks such as meal and coffee
Variable schedule options
Minimum Eligibility Requirements:
Bachelor’s or Associates degree in related field such as fine arts, social science, recreational therapy, or gerontology preferred.
Professional certification as a catering/event planner such as CSEP, CIC, MPI, or CPCE preferred
2 years’ experience working in senior living environment, and/or social activity leadership.
Previous supervisory and/or management experience in a related setting preferred.
Ability to establish effective relationships with residents, families, and team members.
CNA, equivalent, or previous experience working with the elderly in a residential or long-term care setting preferred.
Must meet all health-related requirements pertaining to state licensure.
Must maintain current CPR/First Aid credentials
Must maintain current Food Handlers credentials
Must maintain annual Continuing Education credits
2 year of professional driving experience in the operation of a bus or van used for transporting clients preferred.
Valid state driver’s license with a safe driving record
Ability to obtain a Commercial Driver’s License within specified timeframe after hire.
Must have basic proficiency in computer skills, including Word and Excel.
Strong organizational skills and ability to re-prioritize daily tasks, in order to accommodate fluctuating needs of the residents and the facility.
Ability to represent the Community in a positive and professional manner.
Must be able to perform duties and responsibilities (essential functions) with or without accommodation.
Subject to pre-employment screening including physical, drug and TB testing and criminal background check.
Essential Functions:
Management
Provides direct supervision for community Life Engagement team members, including hiring, training, evaluation, and discipline.
Serves as member of community management team and assists Executive Director with other management duties as needed.
Ensures that department or project goals or milestones are met adhering to approved department or project budgets.
Capable of resolving escalated issues arising from operations and requiring coordination with other departments.
Provides training to all team members on activity/social-related topics and assists in maintaining team members training records.
Marketing
Assists with marketing duties as requested and provides back-up support for internal marketing such as tours, answering phone, etc. at the direction of the Executive Director.
Responsible for creation and timely distribution of monthly community newsletter and calendar
Serves as Public Relations Liaison between the community and churches, senior centers, and other similar community organizations.
Assists in planning events which encourage the participation of families and prospective residents.
Resident Activities/Life Engagement
Plans, coordinates, and participates in a variety of social events, outings, and on-site activities, to address resident social, emotional, mental, and spiritual needs, and to ensure a positive and stimulating living environment.
Identifies, visits, and selects appropriate off-site event venues.
Negotiates vendor and venue pricing and contracts for both on-site and off-site events.
Books local, regional, and national entertainers for on-site and/or off-site events
Coordinate’s logistics including transportation, hotel accommodations, food and beverage service, and community staffing for all day and over-night community travel and trips.
Develops/manages event and travel budgets including resident ticket and transportation costs.
Handles event billing, payment of invoices, and financial closure.
Acts as a role model to community team members for communication and behavior management strategies, and in engaging residents in meaningful activity and social interaction
Serves as liaison between resident, family, and team members regarding resident psycho-social needs and changes.
Ensures an accurate social history and profile for each resident is created and maintained.
Maintains an adequate inventory of activity supplies and equipment and follows appropriate community protocol for purchasing.
Oversees the community transportation program, ensuring all team members who operate a vehicle maintain complete compliance with all regulatory requirements.
Establishes community transportation systems including a weekly community transportation schedule and process for requesting transportation services and confirmation of requests.
Responsible for coordination and scheduling of resident transportation program; drives community vehicle as necessary
Oversees the transportation program ensuring all team members who operate a vehicle maintain complete compliance with all regulatory requirements.
Responsible for vehicle safety – Partner with Maintenance to ensure all annual vehicle inspections and safety checks are completed to ensure the vehicles meet operational standards.
Responsible for recruiting, training, and scheduling an adequate number of volunteers to support the community activity program.
Supports the team in ensuring that all resident care and activity is provided in a safe and effective manner, while consistently maintaining resident dignity, choice, and respect
Ensures the preparation, set-up, implementation and clean-up of Community events and programs.
Ensures the activity area ensuring supplies are maintained in a neat and orderly manner.
Maintains knowledge of current OSHA and state regulations, and routinely monitors facility compliance with the regulations related to resident care and social interaction.
Other
Attends all required team member meetings and in-service training sessions.
Upholds Residents’ Rights as defined by state regulations and by Company policy, at all times.
Supports and upholds all other Company policies, and the service philosophy.